Welcome to Fest! Your privacy is important to us. This Privacy Policy explains how Fest Global LLC ("we," "us," or "our") collects, uses, discloses, and protects your personal data when you use our mobile application, website, and related services (collectively, the "Service").
By accessing or using Fest, you agree to this Privacy Policy. If you do not agree, please do not use our Service.
2. Information We Collect
We may collect and process the following types of information:
2.1. Information You Provide Directly
Account Information: Name, email address, date of birth, username, password, and other profile details.
Payment Information: When purchasing digital goods (such as virtual card decks) or subscriptions, we collect payment details (processed securely via third-party payment providers).
User-Generated Content: If you contribute content, such as custom cards or feedback.
Communications: If you contact us for support or inquiries.
2.2. Information We Collect Automatically
Device & Usage Data: IP address, device type, operating system, app usage statistics, and interaction logs.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analytics.
2.3. Information from Third Parties
Social Media Login (if applicable): If you log in via Google, Apple, or other platforms, we receive limited data per their privacy policies.
Payment Providers: If you make purchases, we receive confirmation from our payment partners.
3. How We Use Your Information
We process personal data for the following purposes:
To provide and improve the Service.
To process transactions.
To personalize user experience.
To communicate updates, support, and marketing messages (with consent).
To ensure security and prevent fraudulent activity.
To comply with legal obligations.
4. Sharing & Disclosure of Data
We do not sell your personal data. However, we may share it in the following cases:
With Service Providers: Third-party vendors assisting in payment processing, hosting, analytics, and security.
For Legal Compliance: When required by law, governmental requests, or to protect our rights and users.
In Business Transactions: If Fest is involved in a merger, acquisition, or sale, your data may be transferred under similar privacy protections.
5. Your Data Protection Rights
Depending on your region, you may have the following rights:
Access & Correction: You can request a copy of your data and make corrections.
Deletion: You may request account deletion, subject to legal requirements.
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
Restrict Processing: Under certain conditions, you can limit data processing.
We retain data for legitimate business and legal purposes as long as necessary. If you delete your account, we may keep records for tax, security, and compliance obligations.
7. Security Measures
We rely on third-party service providers to implement security measures that protect personal data, including encryption, access controls, and monitoring systems. While we select reputable providers with strong security standards, no online service is 100% secure. We recommend that users take precautions, such as using strong passwords and keeping login credentials confidential, to enhance their own security.
8. Third-Party Services
Our Service may link to external websites or platforms (e.g., social media, payment processors).
We rely on third-party service providers for security measures, including encryption, access controls, and monitoring systems.
We are not responsible for third-party privacy practices, so please review their policies separately.
9. Privacidad de Menores
Fest is not intended for individuals who are under the legal drinking age in their jurisdiction. While we do not design the Service for minors, we cannot guarantee that all users meet the age requirements, as age verification relies on user-provided information. By using Fest, users confirm that they meet the applicable legal age requirements.
10. International Data Transfers
As Fest Global LLC is based in the United States (Delaware), your data may be transferred and stored in the U.S. If you are outside the U.S., you consent to data transfers in compliance with applicable laws.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on our app and website. Continued use of Fest after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, you can reach us at:
hi@festapp.fun.